OUR SERVICES
Book now and one of our friendly staff will come to you and assist you through this journey.
Let us take the stress out of moving into aged care. Our friendly and professional staff can come to your home, hospital or workplace to ensure you get excellent service. We understand the urgency and emotions involved in a sudden move and our staff strive to meet your time frames. We provide a complete transition service, so the only number you’ll need to call is ours.

Comprehensive initial consultation

  • Explaining the steps needed to apply for aged care
  • Outlining the options of aged care on the Gold Coast
  • Providing clear information on the fees incurred in nursing homes
  • Providing options around the family home
  • Explaining how your payment options may affect your age pension, cash flow, and your means tested care fee
  • Giving you the information you need to proceed with confidence!
  • Giving an on-the-spot estimate of what YOUR aged care fees will be, and discussing options available to you.

Accommodation Placement

  • Short-listing suitable residences to match your finances, care needs and personality (we have been through all of the facilities and can help find the right one to suit you!)
  • Organising a facility tour
  • Assistance with applications
  • Letting you know the progress of your application if you are on wait lists for rooms
  • Negotiating a reduced accommodation fee, where possible

Financial Structuring for Aged Care

  • Explaining the various payments that may need to be considered
  • Outlining the different structures for paying for care
  • Structuring finances in a way that suits your family’s ongoing needs
  • Looking at options with your home – you may not need to sell!
  • Providing financial projections on your assets and cash flow long term – confidence that you are paying in a way that best suits you!

Paperwork Assistance

  • Centrelink Aged Care Income and Asset Assessement
  • Applications at the aged care facilities
  • Helping to set up your myGov account online

Referral for/ Management of Additional Services

  • Referrals for services to prepare to get your house ready for sale or rent
  • Referrals to specialist services for tax advice, financial planning, estate planning, insurances
  • Assisting with the distribution of the contents of your home
  • Assisting with sourcing aged ‘aids’, tilt-a-chairs, etc
  • Providing a ‘to do’ list of other things may need to be considered at this time

Community Service/ Corporate training

  • Our staff run comprehensive aged care information sessions outlining the step by step process of moving into aged care. We go into detail of the finances involved, financial structuring available, and tips and traps and finding aged care.
  • These sessions have been extremely popular with community groups over the past year, as well as in-house training for organisations who may be dealing with our ageing population.
  • Structuring finances in a way that suits your family’s ongoing needs
  • Kirsty is proud to be the invited guest every 2nd Thursday of the month on 4CRB’s Finance Forum talkback radio program. Tune in to 89.3FM from 9:30am and call in to have your aged care questions answered.
SERVICES
SERVICES
SERVICES
SERVICES

Unfortunately, we do not all live near our loved ones. Sometimes the speed of events leading to aged care placement can catch people unaware. All Steps Aged Care staff can help by managing these processes for you, and provide referrals for other necessary services.

Contact Us

Take the first step to reducing your stress and contact us now.


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